The general terms and conditions of sale and purchase will always be applicable to you as a customer of BLUEDIAMOND TRADING LIMITED, unless you have a written agreement with them to the contrary.
CONTRACT / PURCHASE SUPPLY PROCESS
- You send us your Proposal or RFQ to our sales team at: sales@bluediamondtradingltd.com/ bluediamondtradingltd1@gmail.com
- We review your request of specification such as; product, price, quality, quantity, destination port and many more.
- If all looks good we set up communication via WhatsApp for further clarifications.
- If all goes well we send a Due payment invoice or an interim invoice to break down the value of a large project into multiple payments.
Payment Terms (Depends on order quantity)
All payments must be made in accordance with the guidelines provided in the Payment Instructions. T/T (Telegraphic Bank Transfers) are accepted.
70% of the total cost must be paid in advance by bank transfer (T/T) against the proforma invoice to cover the following ;
– Packing,
– Local transportation
– Paying of freight charges
– Insurance
30% of the remaining amount must be paid via bank transfer (T/T) after all documentation has been presented and shipment and tracking information has been verified;
– Certificate of conformity (CE)
– Bill of lading / Air waybill,
– Commercial invoice
– SGS or Bureau Veritas test analysis report
– Certificate of origin
Payment Policy Update
We stopped accepting L/C payments for new orders on January 1st, 2018. Existing contracts using a Letter of Credit (L/C) as the form of payment will be upheld until their expiration without the need for a renewal.
Crypto currencies payment are also accepted
We accept the following payment options for all small orders : Western Union, Money Gram, Ria Money transfer , Worldremit, Small World , Zelle and Cash App.
DO YOU PROVIDE PAYMENT RECEIPTS?
Indeed, every payment has a record and ID in our database. We maintain records for every payment and issue payment receipts.
HOW IS MY PAYMENT GUARANTEED?
Every money received to us directly is guaranteed by us, and this guarantee is sealed with a receipt and payment record.
What is the turnaround time for payment confirmation? This is contingent upon the mode of payment. It typically takes 3 – 5 business days for bank transfers.
WHAT IS OUR ORDERING PROCEDURE FOR BULK ORDERS?
1. Buyer requests a quote from us.
2. An official price quote is sent to the buyer.
3. Buyer accepts quote and trade terms, sends a purchase order (PO).
4. We will accept the purchase order send a contract / Proforma Invoice and payment instructions (PI) to the buyer
5. Buyer makes payment as instructed.
6. We confirm payment and issue a payment receipt.
7. Packaging starts
8. Goods are inspected and shipped.
9. Buyer receives shipping documents.
10. Buyer receives goods and sends a confirmation to us.
WHAT ARE THE BENEFITS OF PLACING HUGE ORDER?
Customers who place large orders are eligible for discounts and bonuses. If you are eligible for these perks or reductions, our sales team will let you know.
After payment, we start the process to supply your product or products. We proceed to the next phase if we have stock.
Heavy-duty trucks and maritime containers may be delivered by a carrier in accordance with Incoterms 2010 (FCA, DAP, CIF, CFR FOB, DDP).
” Free on Board (FOB): A shipping term indicating when the responsibility and ownership of goods transfer from the seller to the buyer.
DAP (Delivered At Place) is an Intercom (International Commercial Term) that defines the responsibilities of the buyer and seller in the delivery of goods. The seller is responsible for all costs and risks associated with delivering the goods to the agreed destination. This includes export duties, transportation, and unloading of goods at the destination. The seller does not handle import customs clearance or pay import duties and taxes. The buyer is responsible for import customs clearance, payment of any import duties or taxes, and any additional costs after the goods are delivered to the agreed place. The buyer also assumes risks once the goods are delivered.
CIF (Cost Insurance and Freight)
A term used in international shipping that indicates the seller pays for the cost of goods, insurance, and freight to bring the goods to the buyer’s port of destination.
CFR (Cost and Freight): A term in international trade that means the seller covers the cost of goods and freight to the destination port, but the buyer is responsible for insurance.
DDP (Delivery Duty Paid): A term used in international trade. It refers to a shipping agreement where the seller assumes all responsibilities and costs associated with transporting goods to the buyer’s location, including: Shipping Costs: Transporting goods from the seller’s location to the buyer’s location. Customs Duties: Paying import duties, taxes, and any other charges required by the buyer’s country. Risk Management: Covering the risk of loss or damage during transit until delivery
REFUND POLICY
Our company does have a robust 100% refundable insurance policy that allows clients or buyers to get their money back into their account in the event that the goods supplied do not meet their standards or if we are unable to fulfill their order due to a dispute or conflict that may arise from the contract. We will return their money or, if they would choose, provide them with new, high-quality products that satisfy their standards. However, the seller (BLUEDIAMOND TRADING LIMITED) will and has the right to return the money to the buyer’s account, and the seller will cover the costs of the transaction. If the buyer changes their account, they have the right to give the seller two days’ notice before the refund is paid; otherwise, the seller will not be held liable for any losses that may result from the transaction. Our refundable policy has helped us gain the trust of our clients and customers in every transaction we undertake with them.
BLUEDIAMOND TRADING LIMITED is a genuinely worldwide company, with products sold in 97 countries and purchases made in 48 countries. Trading across so many nations and cultures necessitates in-depth understanding of various clientele and cultures. Ultimately, though, trading is always a trust issue.